Dr. Hoss has written a book, coming out in 2022, connecting the dots between oral health and whole-body health, and makes the argument for the medical and dental fields to join together for the collective benefit of patients by employing a holistic and all-inclusive approach to their care.
Actively connecting with disengaged customers could make all the difference in encouraging repeat business. Smart business owners know that it costs less to keep a satisfied customer than it does to acquire new ones. That’s why it’s so important to focus on repeat business and customer loyalty. To do this, you’ll have to invest in […]
Dr. Kami Hoss You don’t need a notepad to list the things that are more important to your company’s long-term success than customer experience and employee experience — because those things don’t exist. How your CX and EX perform in 2021 and beyond can determine your company’s financial performance and talent level. And, in a […]
One year after leading our companies through unprecedented operational disruption, we can be prepared for next time—no matter what that is. By Dr. Kami Hoss It was March 14, 2020, another beautiful Sunday afternoon in San Diego. My wife and I had just returned home from an ice-skating lesson for our eight-year-old son. As I […]
By Dr. Kami Hoss I have owned a dental brand for three decades and have leveraged digital marketing to grow my company to several California locations and 250 employees. With all that in mind, I pay close attention to what consumers, ad agencies, marketers, and brands of all sizes are doing on social media. As […]
By Dr. Kami Hoss Being pregnant can be one of the most magical times for a family. I remember when my wife was pregnant and we anxiously awaited for our son to arrive. We had so much fun choosing his name, daydreaming about what he’d look like and thinking about what kind of parents we’d […]
By Dr. Kami Hoss The last 12 months have been tough on everyone, especially those with young children. If navigating a global pandemic isn’t hard enough, add on virtual learning, ever-changing school, and sports restrictions, making sure your kids are wearing masks and washing their hands, all while trying to stay sane. I get it! […]
Dr. Kami Hoss talks about why he decided to write a book about oral health (coming out in 2022) and eases patients’ minds about dental visits being safe.
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